Maintenance
Should You Service Your Vehicle at a Dealership?
A dealership can be a great resource for getting your bus or van serviced. Read on to discover the many unique advantages that a dealership’s service department offers.
SPECIALIZED KNOWLEDGE
The technicians at a dealership are trained by the manufacturer, giving the staff insight into the specifics of the various makes and models for the given brand. They can work efficiently, deliver quality work, and even catch issues that other mechanics wouldn’t notice.
Plus, manufacturers often offer training programs only to their network of dealers. The service department staff can have exclusive industry insight into the latest repair techniques and vehicle enhancements.
Many dealerships will also have ongoing training requirements for their service department staff. This ensures the employees are kept up-to-date with the latest strategies for quality, timely repairs.
ACCESS TO BETTER EQUIPMENT
Dealerships often get help from the manufacturer with starting up the service department, which can result in better equipment from the get-go. Dealers often get first access to new equipment as well.
BETTER SELECTION OF PARTS
Service departments usually maintain a large stock of vehicle parts. It’s more likely that a dealership will have your needed bus or van part in stock, which means getting the vehicle fixed right away. If they are out-of-stock of the item, the dealer can quickly order it on your behalf.
CONVENIENCE
Many large dealerships can spare you the trip to their physical location. For example, we offer remote repairs, mobile repairs, and parts delivery. It’s hard to beat the convenience of having the mechanic come to where your bus or van is currently located!
OPPORTUNITY TO WINDOW SHOP
While you wait for your bus or van to be serviced, you can look around at the vehicles for sale. See if there are any that might be a good fit for your personal or professional transportation needs.
WARRANTY COVERAGE
Dealers are paid by the manufacturer to handle issues covered under the warranty, which means you won’t be paying a cent.
For repairs that are an out-of-pocket expense, many dealers offer services under warranties. If the repair for your bus or van falls short, you won’t get stuck with paying to fix it.
HIGH STANDARD FOR CUSTOMER SATISFACTION
Dealerships represent the manufacturer and are held to high corporate standards of customer satisfaction. Dealers need to keep corporate happy which means keeping the customers happy.
AUTOMATIC RECALL CHECK
A service department will get Technical Service Bulletins (TSB) straight from the manufacturer with details about repairs or procedures for a given problem. It’s tough to keep up with recalls on your own, so let the dealer keep track of it for you.
MORE SERVICE BAYS
Dealerships are usually larger in size, which means more service bays available. This can lead to a faster turnaround time to get your van or bus back on the road where it belongs.
Need to get a bus or van serviced? The experts at Creative Bus Sales are here to help. Reach out today to schedule a service department appointment.
